Our Vision:
To be the means of giving people the highest quality of life on the Mid North Coast.
We provide:
We aim:
To provide high quality services in the community that meet the following standards:
Access to Services
To ensure that each consumer’s access to a service is decided only on the basis of relative need.
Information and Consultation
To ensure that each consumer is informed about his or her rights and responsibilities and the services available and consulted about any changes.
Efficient and effective Management
To ensure that consumers receive the benefit of well planned, efficient and accountable service management.
Co-Ordinated, planned and reliable service delivery
To ensure that each consumer receives co-ordinated services that are planned, reliable and meet his or her specific ongoing needs.
Privacy, Confidentiality and access to personal information
To ensure that each consumer’s rights to privacy and confidentiality are respected and he or she has access to personal information held by the agency.
Complaints and disputes
To ensure that each consumer has access to fair and equitable procedures for dealing with complaints and disputes.
Advocacy
To ensure that each consumer has access to an advocate of his or her choice
- Telephone
- 02 65682522
- Fax
- 02 65683113
- Postal address
- P.O. Box 132, Macksville, NSW, 2447
- Physical address
- 23 Wallace Street, Macksville, NSW 2447
- Electronic mail
- Please use the How to access our Services Form
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